5 Year Limited Warranty*: Golden Designs, Inc. under the Maxxus brand name
warranties the wood, structure, heating elements, and electronics against defects in
material and workmanship for a period of 1 to 5 years from the original date of purchase.
This sauna is for INDOOR use only. Placing your sauna outdoors will VOID this
warranty. Any damage due to exposure to outdoor elements such as rain, snow,
sun, wind or extreme temperatures will not be covered by this warranty. Any
damages as a result of modifications made to the sauna or its components will void
this warranty.
Extent of Warranty: This limited warranty applies to products manufactured or distributed
by Golden Designs, Inc. under the Maxxus brand name, delivered in the continental United
States or Canada and extends to the original purchaser at the original site of installation
only. This warranty becomes valid at time of purchase and terminates either by specified
time frame listed above, owner transfer, or relocation. Your sales receipt showing the
date of purchase of the product is your proof of purchase. Warranty is not
transferable.
Manufacturer Warranty
All Golden Designs, Inc. products are manufactured with the highest quality appliances
and are warranted to be free from defects in material and workmanship at the time of
delivery. The appliance warranty is extended through the manufacturer for the product
including, but not limited to: stereos, CD/DVD players, etc. All exchanged parts and
products replaced under this warranty will become the property of Golden Designs, Inc.
Golden Designs, Inc. reserves the right to change manufactures of any part to cover any
existing warranty. Any parts determined to be defective must be returned to Golden
Designs, Inc. to obtain warranty service. You must prepay any shipping charges, export
taxes, custom duties and taxes, or any other charges associated with the transportation of
the parts. In addition you are responsible for insuring any parts shipped or returned. You
must present Golden Designs, Inc. with proof of purchase documents (including the date of
purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents
will be cause to VOID this limited warranty. Products on which the serial number has been
defaced or removed is not eligible for warranty service. This warranty covers parts, but
does not cover labor.
Warranty Limitations
This warranty does not apply if the unit has been subject to negligence, alteration,
modification, misuse, abuse, repairs by non-Golden Designs, Inc. authorized personnel,
inappropriate installations, or any case beyond the control of Golden Designs, Inc.
invalidating this warranty including but are not limited to:
▪ Use of lacquer or paints
▪ Sauna and other Golden Designs, Inc. products accessories placed on non-
approved surfaces
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▪ Outdoor applications
▪ Normal wear and tear or weathering
▪ Use of product not in accordance with instructions
▪ Worn out receptacle
Surface cracks are not considered defects in material or workmanship, as they are
normal characteristics of all woods. This includes minor cracks due to wood
expansion and contraction. Note: Since the wood used in construction has been kiln
dried, a certain amount of expansion and contraction occurs in the wood in a sauna
environment.
Disclaimers
Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs,
Inc. products or other secondary or incidental or consequential costs, expense or damages
- which may include the removal of permanent deck or other custom fixtures or the
necessity for crane removal - arising directly or indirectly out of the use or inability to use
the product. Any implied warranty shall have duration equal of the applicable warranty
stated above. Under no circumstances shall Golden Designs, Inc. or any of its
representatives be held liable for injury to any person or damage to any property, however
arising. Specifications are subject to change without notice or obligation.
Legal Remedies
This limited warranty gives you specific legal rights. You may have other rights, which may
vary from state to state.
Customer Service
For customer service, contact your authorized dealer. If you need additional information or
assistance, please email Golden Designs, Inc. at info@goldendesignsinc.com or call (909)
212-5555.
*Limited Lifetime Warranty of Sauna Products is 5 years for residential use and 1 year for
commercial use on heating elements and electronics from the date of purchase. The wood
structure has a 1 year limited warranty
