Assembly

Maintenance

Since infrared saunas do not require hot rocks, water, or steam to operate, they require very little maintenance. You can simply wipe it down with water - use a damp, soft, and clean cloth. Do not use any chemical-based cleaning agents as they can be absorbed into the wood and released into your sauna during use.

DYNAMIC COLD THERAPY warrants that the Cold Plunge Tub, purchased from an authorized agent and in its undamaged original packaging, is free from defects in materials and workmanship
. DYNAMIC COLD THERAPY or its agent will, at their discretion, repair or replace parts that become defective within the warranty period, subject to the specific conditions below:
Polycarbonate Insert – 1 Year Limited Warranty: Dynamic Cold Therapy will repair or replace the polycarbonate insert should it fail due to any defect in materials or workmanship within 1 year of the original purchase
.
Wooden Trim – 1 Year Limited Warranty: Dynamic Cold Therapy will repair or replace the wooden trim should it fail due to any defect in materials or workmanship within 1 year of the original purchase
.
All Other Components – 1 Year Limited Warranty: Dynamic Cold Therapy will repair or replace any component should it fail due to any defect in materials or workmanship within 1 year of the original purchase
.
General Exclusions
Damage to the finish of any part of the tub
.
Fading or discoloration from UV exposure
.
Damage from storage in below freezing temperatures
.
Damage due to neglect, abuse, incorrect assembly or use of the tub
.
Damage due to corrosion or discoloration from lack of water maintenance
.
Any charges for freight or customs clearance associated with the return or dispatch of parts
.
Any damage to or loss of goods during transport of any kind
.
Any labor cost associated with a warranty claim
.
General Conditions
Original proof of purchase must be correctly registered with DYNAMIC COLD THERAPY or one of its appointed distributors
.
DYNAMIC COLD THERAPY reserves the right to examine any part where replacement is claimed under warranty
.
Warranty period applies only to the original purchaser from the date of purchase and is not transferable
.
The product must be returned to your place of purchase in original packaging with transportation, insurance and associated charges paid for by you and risk of loss or damage assumed by you
.
DYNAMIC COLD THERAPY makes no other warranties except as stated here and expressly disclaims all warranties not stated in this warranty
. Neither DYNAMIC COLD THERAPY nor its associates shall be responsible for incidental or consequential damages
.
DYNAMIC COLD THERAPY reserve the right to update or modify this warranty as needed
.

All orders ship within 2 business days of purchase. Once your order leaves our warehouse, you'll receive tracking information via email.

A freight carrier will contact you by phone 24–48 hours before delivery to schedule a delivery window. Your item will arrive via a 53ft freight truck and will be unloaded to your curbside or driveway only, on a large pallet — please ensure clear access on your delivery day.

Upon delivery, inspect all boxes immediately for visible damage. Note any minor scuffs or dents on the delivery receipt, and refuse delivery if you see any large holes or severe damage to the packaging.

Please note: additional charges may apply for deliveries to islands, remote locations, or areas with difficult access. If you're unsure whether this applies to you, contact us before placing your order.

For Returns: All returns are subject to a 20–30% restocking fee, deducted from your refund. Items must be unused, unassembled, and in original packaging. Return requests must be submitted within 30 days of delivery. You are also liable for any shipping costs back to our warehouse. For full details, please refer to our dedicated page: Refund and Return Policy.

For any questions, reach us at sales@iridescenthome.com or (307) 201-4597.